Consultant Profile


4016 Lees Corner Road
Chantilly, VA 20151-3701

Member Since: 2004

Ratings / Write a Review

RMACS 4.8 5 56 56
Randy is super passionate about what he does. I contacted Randy for just an upgrade of my existing desk top and discovered I had a some more serious issues for my slow running system. He was able to create a different solution that was affordable and solved my issue. During the process he also worked on my laptop and helped nurse that along as well. I would recommend Randy any day of the week. May 5, 2014
Randy is an outstanding, professional and knowlegable individual! I called Randy and explained my situation where I needed his help to help one of my customer. Randy understood the importance of my request and within and hour he was on the road to my customer to get their system up and running. Randy resolved the issue and got my customer up and running and also educated the customer why it happen and how to resolve in the future. I would recommend Randy to anyone needing Apple service. I will use Randy again with any issue I have with my customers situations. December 30, 2013
My Macbook Pro is transformed (in a good way) and works like new. Excellent job! Randy Mac was very helpful - the work was done in a couple of hours at a time which suited us and I got a full report back plus a computer which now works very fast. I'd definitely use this service again. December 15, 2013
RMACS Did A Fantastic Job! I could never have asked for better service and care than what I received from RMACS. They were extremely knowledgable, professional, and responsive. Moreove, RMACS handled my case in an extremely personable and caring manner and treated my problems as if they were among their highest priorities. Specifically, I have an iMac (purchased Dec 2008) and it was running so erratically that I almost tossed the darn thing out. RMACS advised me on the upgrades and cleanup that were needed, including where to get a good buy on a RAM upgrade kit. RMACS didn't make a nickel on that part of the upgrade. In the end, RMACS charged only for 3 hours of service (though I'm sure they spent more time than that) - and after the RAM kit my total cost was still much much less than buying a new computer. Like other reviewers have noted, I was a bit suspect about so many exclusively positive reviews of RMACS. But after working with RMACS, I can confidently say that the reviews are correct. In summary, RMACS provided excellent, personable, hassle free service and made my iMac run like new! Fantastic job! Thanks very much RMACS! December 10, 2013
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Customer Focus: Home User, Small Business

Number of Apple Certified Employees: 1

Apple Certifications

ACSP 10.6
Apple Certified Technical Coordinator 10.6
Apple Certified Support Professional 10.9
Apple Certified Technical Coordinator 10.9

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